Reintent or Reinvent? Performance in Post-Pandemic scenarios
“Never let a crisis go to waste” Paul Romer “Wei ji” is the Chinese ideogram for both danger and opportunity. Those two opposites stand...
Proximity economic development: a new challenge for Barcelona
Heterogeneity in cities like Barcelona requires replacing a uniformizing approach with another one that takes into account, when it comes...
Where’s the client? – Keeping Sharing business models honest & sustainable
“Because end-users access our platform for free and we have no performance obligation to end-users, end-users are not our customers.”...
Global, Multinational or International?
Trading products and client experiences across cultural boundaries creates two-way[1] “waves of culture[2]”, forcing international...
Roger Kaufman Awards 2019: Civil society, Megarregions, Market-making innovation
The 2019 Roger Kaufman Awards went to new categories of social impact: Civil Society Organizations (Never Again Rwanda), Mega regions...
Barcelona "super-blocks": back to the future
Barcelona has launched a radical proposal for transforming the city towards a greener, healthier environment, by creating car-free,...
From "Performance Improvement" to system's approach: the New Orleans case.
This year's the traditional International Society for Performance Improvement (ISPI) Conference will take place in a city that is a case...
From "reducing poverty" to creating prosperity: the power of market-making innovation
The Prosperity Paradox (Christensen, Efosa & Dillon, 2019) discusses a critical component for successfully moving people and communities...
Mid-size cities: the hidden renewal force
Urbanists and city planners often look "up" to the mega-cities for keys to success -or even failure-. New York, Chicago or San Francisco,...
Focus on the User Experience (UX) for cities and communities
One key success factor for transforming cities and neighborhoods is to move from a focus on a "master plan" to a one of "eyes on the...
