May 8, 20195 min read
Where’s the client? – Keeping Sharing business models honest & sustainable
“Because end-users access our platform for free and we have no performance obligation to end-users, end-users are not our customers.”...
51 views0 comments
Apr 19, 20196 min read
Global, Multinational or International?
Trading products and client experiences across cultural boundaries creates two-way[1] “waves of culture[2]”, forcing international...
33 views0 comments
Apr 18, 20194 min read
Roger Kaufman Awards 2019: Civil society, Megarregions, Market-making innovation
The 2019 Roger Kaufman Awards went to new categories of social impact: Civil Society Organizations (Never Again Rwanda), Mega regions...
13 views0 comments
Apr 12, 20192 min read
Barcelona "super-blocks": back to the future
Barcelona has launched a radical proposal for transforming the city towards a greener, healthier environment, by creating car-free,...
8 views0 comments
Mar 26, 20192 min read
From "Performance Improvement" to system's approach: the New Orleans case.
This year's the traditional International Society for Performance Improvement (ISPI) Conference will take place in a city that is a case...
20 views0 comments
Mar 23, 20193 min read
From "reducing poverty" to creating prosperity: the power of market-making innovation
The Prosperity Paradox (Christensen, Efosa & Dillon, 2019) discusses a critical component for successfully moving people and communities...
11 views0 comments
Mar 23, 20193 min read
Mid-size cities: the hidden renewal force
Urbanists and city planners often look "up" to the mega-cities for keys to success -or even failure-. New York, Chicago or San Francisco,...
10 views0 comments
Mar 15, 20192 min read
Focus on the User Experience (UX) for cities and communities
One key success factor for transforming cities and neighborhoods is to move from a focus on a "master plan" to a one of "eyes on the...
26 views0 comments
Jun 11, 20183 min read
Breaking Bread: Anthony Bourdain's lessons on social capital
To Break Bread with Someone Definition: To share a meal with someone. This expression means more than just eating; it is sharing a sense...
23 views0 comments
